ICE 4 Life

Problem Solving

This problem solving tool is a simple but useful tool for helping you to deal with difficulties you may be experiencing. It is a basic problem solving technique that focuses on solutions and promotes empowerment and independence.


Stage 1

Identify the source of your anxiety
‘What is it that is making me feel the way I do at the moment?’

Stage 2

Generate choices about what you can do to make things better
‘What can I practically do to sort this problem out?’
This will help you to feel in control again.

Stage 3

Take immediate action
‘What can I do about this NOW?’
People tend to feel better when they’ve done something about a problem – they are less likely to feel like a victim.

Stage 4

Appraise the effectiveness of your actions
‘Has this worked for me? Have I reacted better than what I usually would?
If it hasn’t worked – go back to stage 2 and try again until it does.


If at stage 4 it hasn’t worked – go back to stage 2 and try again until it does.